New Signature understands the business impact of technology, as well as the organizational change management that is required to support the technical roll out. As an award-winning Microsoft Learning Partner with Gold and Silver competencies across the full technology stack, we are uniquely positioned to help you plan both the operational and organizational aspects of change management, training, and adoption.
New Signature’s technology strategists and adoption specialists will work hand-in-hand with your team and our consultants managing the deployment to ensure that all aspects of the change have been accounted for, and create a comprehensive change management plan. This will ensure that your key business stakeholders have been briefed on the technology so they can make the decisions on how it should be used in the organization; that your administrators have access to the proper training to ensure they can manage the environment; that your support staff can properly troubleshoot the technology and assist end users; that end users have access to training to ensure they can continue to do their job using the new tools, and they can learn the new productivity enhancing features; and that you have a complete communication plan to ensure the transition is smooth.
One of the most important steps of a technology roll out is making the organizational decisions on how the technology will be used to accomplish your business goals. New Signature’s technology strategists will brief your key business and IT stakeholders to ensure they understand the technology’s full scope, enabling them to make the best decisions on how it should be used in the organization. Making these decisions prior to the roll out is critical to crafting a communication campaign that reflects the organization’s objectives.
As a Microsoft Learning Partner New Signature can prepare your IT professionals to plan, implement, and administer your Microsoft technology. Uniquely positioned as both a Learning Partner and a Systems Integrator, New Signature leverages our award-winning consultants to train your team, rather than full-time instructors; this allows your team to ask questions that are outside the curriculum and benefit from the pragmatic experience of consultants that work with the technology on the deepest level in the real world.
No matter how valuable the technology, it’s useless if your staff don’t use it. New Signature can help ensure your staff have the training they need to hit the ground running with the new system, and learn the new features to pull the return on investment out of your technology. We can help with webinar training, onsite classroom training, self-paced videos and materials, and train-the-trainer workshops.
Change management planning is critical to ensure that staff have a positive experience transitioning to the new technology platform, as well communicating the organization’s plan for the new tools. We will leverage a technology strategist and adoption specialist to work with your team and ours, identifying all end user impacts and creating a comprehensive change management plan incorporating everything from IT training, executive technology briefings, end user training, and a turnkey communication plan.