Projects Hub Support

Support and Feedback

We welcome your Projects Hub feedback.

If you have questions, comments or need help, please contact us at applicationsupport@newsignature.com.

We will respond to you within one business day.

Projects Hub FAQ

Q: How do I install the Projects Hub application?

A: Install the app from the Office Store, and choose the Site Collection you want to install it to. The app will be in the Site Contents area of the site collection. Contact us at applicationsupport@newsignature.com if you need help.

 

Q: What versions of SharePoint are supported?

A: SharePoint Online, SharePoint 2016, and SharePoint 2013 on-premises are supported.

 

Q: Is there a free trial?

A: Yes, you can try a fully featured trial free for 30 days. You can continue to use the trial after 30 days in read-only mode.

 

Q: Can I change the project template?

A: The product ships with a generic template. Our professional services team is happy to help if you need to adapt the template to your existing project methodology. Contact us at applicationsupport@newsignature.com.

 

Q: Can I change the look-and-feel of the template?

A: You can change the theme and logo. If you have more advanced design or branding needs, our professional services team can help. Please send your scenario to applicationsupport@newsignature.com and we will give you an estimate for effort.

 

Q: How can I migrate content into this solution?

A: You can upload documents to libraries and add project information to lists through the SharePoint interface. If you have more advanced migration requirements, our professional services team is happy to help. Please send your scenario to applicationsupport@newsignature.com and we will give you an estimate for effort.

 

Q: Do I need licenses for any other applications such as Microsoft Project?

A: You need a license for SharePoint. You do not need licenses to Microsoft Project or any other Microsoft product.

 

Q: Does Projects Hub integrate with Microsoft Project?

A: The Milestones tasks list can be edited in Microsoft Project. If you need further integration for budget and resource tracking, please contact us at applicationsupport@newsignature.com

 

Q: How do I provide feedback?

A: Drop us a note at applicationsupport@newsignature.com – we would love to hear from you!

Projects Hub Free Trial

Download Projects Hub from the Microsoft Office Store to try it out for free, in your SharePoint tenancy.

Download Today