New Signature’s System Health is a cloud-based managed service that delivers operational agility and peace of mind. We bring you 24/7 IT health and performance monitoring using the power of stream analytics to pinpoint issues and threats in real-time and remediate them quickly.
We partner with you to integrate into your existing IT and help desk processes, delivering comprehensive monitoring with an expert response team. This helps you reduce costs by freeing up valuable IT staff to take on more strategic roles, and minimizes downtime by providing visibility into impending issues.
Our experts use ServiceNow™ to fulfill your tickets efficiently leveraging ITIL best practices. No matter where you’re based, our follow-the-sun service model means we can provide support around the clock, resolving tickets faster and keeping productivity high.
System Health delivers a multi-faceted approach to keep your systems, devices and infrastructures protected. So, you can sleep better, knowing your IT solutions health is in good hands.
- Monitoring, Patching and Protection
We offer monitoring and patching of all operating systems, workloads and devices along with endpoint protection to stay ahead of threats. Combined with reporting and outbreak notifications, these services help to detect threats, determine root causes, and guide resolution.
- Backup and Recovery
We monitor, maintain and remediate scheduled backups, and recover protected data at your request. With our backup reporting capabilities, we are also able to maximize transparency of data protection.
- Desktop Image Management
We manage custom desktop images. By packaging the required hardware drivers and standardized applications, we help to create a consistent user experience, improve reliability of desktops and ensure users have the applications they need.
- Mobile Device Management
By enabling enrolment and management of corporate issued and BYOD mobile devices, we help to ensure mobile devices are managed consistently, with distribution and enforcement of policies, basic security reporting and remote wipe functionality.
- Identity Management
With complete management and monitoring of your Active Directory, Azure Active Directory and Azure Multi-Factor Authentication (MFA) infrastructure, we ensure the health of your identity infrastructure solution and provide expertise needed to operate this critical infrastructure.
Our support doesn’t sleep, so you can rest easily.
Contact New Signature to begin your System Health experienceConnect with an Expert