System Health is a New Signature managed service that delivers expert guidance to protect and help to extract the maximum business value of your Microsoft technologies. It’s as though we give your entire IT environment a check-up on a regular schedule to ensure that threats are mitigated and the system is poised for optimum performance.
Our experts provide peace of mind in the form of complete health and performance monitoring, patch services, customer service, and reporting for your IT environment, whether it is on-premises or in the Cloud. We layer that with our 24/7/365 North American call center service to ensure that your business technologies are running safely and smoothly.
- Monitoring Services
This offering includes cloud-based and on-premises monitoring of operating systems, application workloads, devices and a variety of add-on maintenance activities. We detect possible security threats, determine root causes, and guide resolution.
- Patching Services
Our experts run monthly patching of servers and maintain patch health and supply support and patch compliance to ensure your system is current with necessary system updates to keep your business running seamlessly.
- Protection Services
Endpoint protection provides daily monitoring for malware threats. Complete with details reporting metrics and outbreak notifications, we stay ahead of any possible direct threats to keep you secure.
- Reporting Services
Our comprehensive reporting schedule provides your stakeholders with monthly reports that track maintenance, performance and suggested solutions, along with outages and incidents.
- Support Services
System Health gives you unbridled access to our expertise and guidance. Our services are available 24/7/365 through our friendly North American Network Operations Center (NOC).
The average cost per minute in North America for IT downtime is $7,900.
Our support doesn’t sleep, so you can rest easily.
Contact New Signature to begin your System Health experienceConnect with an Expert