New Signature’s Desktop Experience service builds, maintains and optimises standard desktop images across your organisation. It includes delivering and monitoring monthly patch updates to images, and updates for drivers and additional task sequences; for example, software or scripts.

We ensure all agents can run the system changes that have been distributed, and provide 3rd-level image support. New Signature’s award-winning desktop engineering team will keep all your desktop images current and monitor application deployments to ensure consistency and health.

Desktop Experience provides 24/7 enterprise-class systems management of infrastructure, server and application layers, including complete health and performance monitoring for on-premises and hybrid cloud environments.

Your Business Needs

  • Maintain the enterprise health and reliability of desktop images
  • Optimise image builds and deployment components
  • Reach desired compliance rate for patching
  • Address compliance challenges for software deployment
  • Resolve security concerns for your enterprise desktop environment

How We Help

  • Provide patching services for on-premises workstations
  • Maintain base images and image deployment task sequences
  • Manage driver packages to support hardware
  • Package and perform application deployments
  • Maintain boot images
  • Track and remediate workstation agent health
  • Provide content to end points at the time of creation

Service Benefits

  • UK-based services and support team plus 24x7x365 support through North American Network Operations Center
  • Dedicated Desktop Experience team committed to application packaging and maximum quality
  • Access to New Signature’s team of Microsoft experts
  • Daily anti-malware reporting with notifications and analysis
  • Predictable monthly cost, schedules and servicing intervals
  • Maintenance of a consistent, healthy and optimised desktop environment

Need More Information?

Contact us to find out more and get started with Desktop Experience services

Contact New Signature Today