New Signature’s Advanced Services enables optimization by layering your solutions with support and Microsoft expertise. We provide consistent service with quick turnaround times, and our level of expertise and connections to Microsoft offer peace of mind for our customers. With Advanced Services, your Microsoft stack of technologies will be in prime condition with less service interruptions.
Advanced Services ensures that you are supported in operation by New Signature Microsoft professionals with the same expertise level as those who helped to plan and build your solution from the start, and is ideal for customers who need support and maintenance for Microsoft-based solutions.
About Advanced Services
Advanced Services is a subscription-based price model and delivers predictable monthly costs.
- Advisory, Operational and Support Assistance
Our service delivery management team focuses on non-critical problem resolution and operational assistance, ensuring best practices and appropriate plans of action during normal business hours.
- Proactive Services
We work to optimize your Microsoft investment through a host of services such as upgrades, assessments, health checks, workshops, road map sessions, strategy sessions and other various planning services.
- Critical Problem Resolution Services
New Signature System Health customers are eligible for our most extensive support features, with 24/7/365 remediation activities for critical issues causing outages or degradation.
- Managed Escalation
New Signature will escalate your critical time-sensitive incidents with Microsoft products to 24/7/365 Microsoft Premier Support, which provide sprioritized problem resolution support for severe issues and ensure a rapid resolution to minimize downtime.
Connect with a New Signature Expert
If you are looking for the best in Microsoft services and guidance, connect with the New Signature Managed Services team today.Contact Us