Pulse Flexible Packaging is one of the UK’s leading packaging suppliers, trusted by some of the world’s largest food and beverage brands for innovative, safe and high quality packaging solutions. Pulse is a growing, award-winning business of over 330 people. Despite ongoing evolution of the market, Pulse Flexible stays firmly at the forefront through ongoing investment and innovation in packaging formats, printing technologies and supply chain solutions. When a management buyout left Pulse Flexible Packaging without a long-term IT platform, they needed an immediate cutting-edge solution that could deliver secure team collaboration, cost-efficiency, reliable scalability and fast implementation.

“Cognizant Microsoft Business Group (formerly New Signature) gave us expertise and flexibility. Without their partnering approach, we would have struggled. But they delivered to plan and we’re delighted with the solution.”

Pulse Flexible Packaging

Challenge & Solution

Pulse Flexible was using Google for email services and web productivity applications, which presented the business with risk and couldn’t support efficient team working. Cognizant Microsoft Business Group recommended Microsoft Office 365 for email, Microsoft Office applications, cloud storage and communications tools. Windows Server 2012 R2 provides an underlying server platform and Microsoft Intune delivers cloud-based systems management tools. The hybrid platform takes business productivity to new heights. Business-grade email is secure, SharePoint and OneDrive for Business provide a powerful central hub for the company’s intranet, management systems and document storage sites. Skype for Business gives the team a wealth of new ways to connect and collaborate anywhere in the world.


The new solution provides Pulse Flexible with one set of cutting edge tools for all their daily requirements with the assurance that future upgrades will keep everyone on latest version technologies. Cloud based tools like Skype for Business and SharePoint enable teams to stay connected through instant messaging, video concerning and team document sites, wherever they are located. And as new staff join the business, Pulse can quickly add new licenses and continue to pay a predictable monthly amount based on actual usage. Looking to the future, unlimited data and document storage within Office 365 and Windows Server ensures that Pulse Flexible’s IT will scale effortlessly to meet growing business demands.