As workforces become increasingly mobile, ‘enterprise mobile’ has become an important topic for forward-thinking organizations.
Today, mobile devices are generally only used at work for email, calendar scheduling and keeping track of your contacts – and even that workload is a significant challenge. Occasionally, some organizations enable enterprise social capability through tools like Yammer and NewsGator, but what about the tools that directly relate to your job? At imason, we believe that the future of knowledge management is mobile and that mobile can be a key driver of business value for forward-thinking organizations.
What does that mean? Over the next few years, we anticipate that mobile technologies will change the ways that employees connect, collaborate and share knowledge at work. Unless you’re Yahoo or now HP, your workforce is now more mobile than ever before. They expect to be able to work from anywhere with seamless access to your corporate infrastructure. In the future, these requirements will only become more important. Because today’s mobile devices have become aggregators of sorts – platforms with the ability to pull together the tools your employees need to do their jobs – one of the hottest topics in the mobile field right now is the enterprise mobile application. But what is an enterprise mobile application? To give you a better idea, here are 3 common characteristics of great enterprise mobile apps:
- Access to Enterprise Data: The goal of an enterprise mobile application is to put information that can be hard to reach right into employees’ hands when they need it. Examples could include extending access to documents, customer records, orders, CRM information, and sales tools using dedicated native applications. By streamlining access to sought-after knowledge in far fewer steps than traditional web-based portals, these apps, which can be tailored around business functions and processes, allow employees to work quickly and effectively from anywhere.
- Enterprise Security: Enterprise mobile applications require employees to log-in, typically using their work credentials, to ensure that your sensitive materials and data are securely protected with enterprise level security solutions.
- Tailored Experiences: Imagine you’re an employee of a telecommunications firm responsible for maintain mobile phone towers. With a suite of enterprise mobile applications, your mobile device becomes a powerful tool, detecting where you are and pulling down work orders, leases, photos, and architecture diagrams – everything you need. It might even tie into your case management tool to help you understand where to go each day and preload all of your required sites, ensuring you have offline access to all your information. In all cases, enterprise mobile applications are designed to work for employees in specific roles. Take BoardWorks, for example. BoardWorks makes it possible for your Board to have everything they need in a single app that runs on an iPad.
By seamlessly bringing together context, great user experiences, accessibility, and easy access to the right knowledge, enterprise mobile applications are helping to simplify a new world of work. They are tools that can help drive efficiencies, increase employee productivity, create better internal and external relationships, and foster better organizational agility. If you’re interested in finding out more about enterprise mobile applications, contact our President Jeff Dunmall or read more about to find out more about how imason is powering the mobile experience.