On Tuesday, Microsoft announced their latest offering surrounding Microsoft 365, Microsoft Managed Desktop (MMD), focused on providing a managed Windows 10 solution directly to customers. This initiative “brings together Microsoft 365 Enterprise, device as a service, and cloud-based device management by Microsoft.” MMD will be offered to select set of customers on a subscription basis in support of specific Windows 10 PCs.
As a company that has been focused on delivering best-in-class Microsoft managed services for over a decade, we know just how valuable this type of service can be for customers and applaud Microsoft for taking this important step toward truly modern service delivery. New Signature is excited to be one of the few partners offering Modern Management for Desktops today to clients across industry, geography and size.
As part of our Desktop Experience offering, we deliver full lifecycle management for Windows 7 and Windows 10 devices no matter where those devices reside—in the cloud, on-premises, or in hybrid environments. Our global team of certified Microsoft experts provide round the clock support for all devices including PC, Android and iOS. Being a dedicated Microsoft partner means we inherently understand how to deliver, update and manage Windows. This deep experience allows us to effectively manage these technologies while enabling clients to focus on their core business and experience greater efficiency and agility.
Diving in a bit deeper to the Microsoft Managed Desktop offering, the service will include device self-service, 3-year refresh cycle and 24×7 desktop support. The creation of this service is a direct response to customer feedback surrounding the inability and complexity in staying current and secure in a cloud-based world. Customers using MMD, like Seattle Reign FC, have been quoted as saying “I don’t want to have to think about technology… be like a utility where I flip a switch and it just works.” MMD is Microsoft’s answer to the problem for this scenario and more, essentially cutting out the need for IT-centric deployment of Windows 10 on desktops and devices. Some of the prerequisites that we have heard are Microsoft 365 E5 licenses, qualifying devices (right now just Surface PCs qualify), O365 and Intune deployed and Azure AD or synched Azure AD Connect accounts.
Microsoft has made it clear that MMD is something they see the ultimately delivered by the partner community at scale and we are excited to be delivering similar managed services (and more) today. We will continue to follow the development of Microsoft’s newest offering and provide updates on all Microsoft has to offer. For any questions related to MMD or to New Signature’s full suite of managed service offerings, contact us today!