With over 8 million residents in London and millions of commuters and visitors who come to the city each day, The Metropolitan Police (The Met) has a large community to protect and serve. As part of its Digital Policing initiative, it is committed to giving every customer the best possible technology experience, from Police Officers working in stations and on the street, to members of the public who want to engage in different ways.
Like many organisations, it has historically entrusted its IT to large incumbent providers, but in a changing cultural and technological world, it wanted a fresh approach – leading to two ground-breaking choices about its technology future.
Firstly, in one of G-Cloud’s largest procurements to date, it has chosen to start with the Microsoft Cloud as its platform for future digital transformation. And secondly, it has bucked convention and chosen to work with New Signature –a global cloud specialist – over the comfort of the ‘known’ global systems integrators to help shape its cloud strategy and deliver new capabilities through cloud applications and services.
By choosing to entrust its systems and applications in the cloud, The Met is strongly validating the security and capabilities it offers As a first step in this ongoing ‘cloud first’ transformation programme, and to deliver the capabilities required to fulfil The Met’s digital policing vision, New Signature will onboard and optimise The Met’s new Azure cloud environment to facilitate existing applications and servers as well as house new cloud native apps. This dynamic environment will be the core platform for launching ground-breaking new capabilities with increased speed, efficiency and security. For managed service support of the entire environment, a new ground-up Network Operations Centre is also being built, optimised for the stringent security measures required by The Met.
These transformative decisions are not easily made for any organisation, least of all those who are security focused and publicly accountable for citizen protection. Cultural buy-in is perhaps the most critical element to user adoption in any technology transformation programme. So, the New Signature team has worked closely with business leads at The Met to understand individual requirements and in turn start to educate and enthuse all stakeholders around the benefit and value of the cloud. Once the underlying Azure platform and first set of applications are live in the cloud early 2019, we will begin a continuous innovation programme to enable every business unit to leverage the platform to meet their own specific goals.
Angus McCallum, Chief Information Office, Metropolitan Police, recently commented: “We are very pleased to have selected New Signature to help us as we start to develop and implement our “Cloud First Strategy” transition. As a Gold certified Microsoft Partner ‘born in the cloud’ they bring significant expertise and impressive experience of supporting other organisations on the journey to the Cloud. The Met is committed to ensuring all of our people have the right technology to do their jobs with excellence and New Signature’s involvement is a critical part of building our capability and achieving fast results.”
New Signature UK Founder, Dan Scarfe, is also delighted with the partnership: “We are incredibly proud to have been selected to partner with The Met Police and make their digital vision a reality. Being able to help them on that journey, over larger systems integrators and previous providers, is a watershed moment. Like many other organisations, they have recognised the benefit of working with a cloud specialist to unlock new opportunities and create an agile, future-proof technology environment. This is also a huge opportunity for us to work with other security focused organisations and help them to transform in the cloud.”