Christopher Hertz had the honor to join Cindy Bates, Vice President SMB&D of Microsoft, onstage for her “SMB What’s Next!” Keynote. Cindy’s keynote borrowed from the inspirational Microsoft Corporate tagline “What’s Next,” and focused on the exciting year ahead for releases of breakthrough products, tools, and SMB partner opportunities to accelerate business growth. The keynote was held on Thursday, July 12, 2012 from 8:30 am to 9:45 am in the John Bassett Theater, Metro Toronto Convention Center. Below is an abridged version of the keynote that contains Christopher’s presentation.