Do retention policies conflict with a legal hold? “What happens if you place an Exchange mailbox on legal hold that also has a retention policy applied to it – does the retention policy conflict with the legal hold?” this was a question posed to me on a recent training course. To answer this, we’ll look at the function of each technology and also … Read more
Are there limits to scheduling Skype for Business Online meetings? In a recent training session, an attendee posed the following question: Can you schedule recurring Skype for Business Online meetings for more than a year in advance? And if so, can this be limited by policy? The brief answer is: if you book the Skype for Business Online meeting in your Exchange mailbox calendar, then … Read more
S is for Sync – Marketo vs Dynamics 365 Lead Entity Differences From a purely technical and procedural standpoint connecting instances of Marketo and Dynamics CRM (DCRM) is straightforward, you follow Marketo’s perfectly acceptable documentation and install the solution in your DCRM instance, create the Marketo Sync user, select your fields to sync, and connect the two platforms. This is not to say that there isn’t some … Read more
I is for IoT What is the Internet of Things? The Internet of Things, or IoT, is an umbrella term for the idea of connecting new types of devices to the Internet – devices that have not been Internet-connected in the past. For a home user, this might be their heating or lighting systems, whereas for a business, it … Read more
Controlling the creation of Skype meeting broadcasts The following question arose at a recent Office 365 administration course: “If we enable Skype meeting broadcast for our organization, can we restrict who can create new broadcast meetings?” Skype meeting broadcast is a new feature that enables your organization to move past the scale limits of regular Skype for Business Online meetings, potentially broadcasting … Read more
Recovering deleted user accounts What is the best way to recover an Office 365 user account that has been deleted? This was a question that came up in discussion during a recent training course. My response was that the approach to take depends, in part, on where the user account was first created. Was it created in Office 365 … Read more
Using Automation to Solve Everyday Problems Having been in the IT industry for over 20 years, I’ve seen a lot of the everyday issues that many other IT professionals are faced with. Over the course of my career, I’ve been tasked with many mundane tasks, as well as some challenging ones. Enter automation. Automation can be used for a number of … Read more
Three Ways to Restore Azure IaaS VMs In our Cloud-first world, many organizations are starting to explore and use Microsoft Azure as an extension (or maybe even a replacement) of their data centers. Either way, if you’re on this Cloud adventure, you probably have at least a few Virtual Machines running in Azure. If you do, then you need to extend your … Read more
Office 365 for Project Management Project management requires a high level of organization, and the right technology can help take your projects from chaos to smooth collaboration. Within Office 365 specifically, you have several tools and systems from which to choose. What is the best way to build a solution for managing projects? There isn’t one easy answer – Office … Read more
Q&A with a New Signature Trainer: Calendars, Skype attachments, and email quarantine in Office 365 In a recent training course on the features and productivity benefits of Office 365, a participant asked: “How many calendars could be opened at one time in Outlook 2016 on the desktop, and how many in the web-based interface (Outlook Web Access)?” The answer to the first part is that, by default, you can open … Read more