Global Head of MBG and Sales & Delivery North America
Jim Olson, Global Head of MBG and Sales & Delivery North America, is responsible for New Signature’s overall business performance and client success. Jim has over 25 years of experience in the consulting industry working with clients to maximize their investments in the Microsoft enterprise platform. Most recently, Jim spent 17 years at Avanade, a leading digital innovator and joint venture company from Accenture and Microsoft. Jim held a range of regional and global leadership roles at Avanade and brings extensive consulting and business transformation experience to help New Signature and its clients realize their growth ambitions.
Jim lives in Long Island, NY with his wife Christa and three kids, Mckenna, James and Brogan.
Global Growth Markets Sales & Delivery
Paul has run consulting and managed IT services companies as CEO for 20 years, having trained with Deloitte Touche and Accenture. Prior to his CEO roles Paul implemented worldwide business process change management programmes and systems for large multinational organisations. He is passionate about how the combination of an agile approach to consulting and managed services, coupled with the evolution of modern day transformational technologies, enables companies to make fast incremental changes that have a significant positive impact on performance.
Jeff Dunmall is New Signature’s head of Innovation, leading the engineering team that drives innovation into the core capabilities of <NS:GO/DriveTrain>, our exclusive framework that combines services, expertise and our unique IP to help customers accelerate the adoption of Microsoft’s cloud. Engineering combines a global team of DevOps Engineers & Developers with teams that manage our central business systems, including ServiceNow and Dynamics. We incubate new managed services for the market like our Security Managed Services for Azure & Office 365. Together, engineering enables New Signature to lead the market, helping customers digitally transform their business and accelerate cloud adoption.
In 2015, New Signature acquired Canadian technology consulting leader imason, inc. and with that merger gained Jeff, along with his seasoned career in innovative business technologies. As co-founder of imason, Jeff was a dynamic force of knowledge and relationship management solutions. His goals at New Signature mirror his goals from imason—develop the best team, build company culture, and focus on delivering dramatic impact with Microsoft technology.
Jeff is passionate about helping businesses transform into connected enterprises by empowering employees and stakeholders with cloud-based solutions to create, manage, and discover knowledge. A thought leader and expert at building innovative tools and applications based on proven enterprise-class platforms, he has worked with many top brands in telecommunications, financial services and others industries.
Jeff is a graduate of the Computer Engineering program at the University of Waterloo. He enjoys hanging out with his family, listening to music through his Sonos music distribution system, and when he finds a moment, you might find him windsurfing on Ontario’s lakes.
Chief of Staff
Alison Garback is New Signature’s Chief of Staff. She sets the strategy and approach of New Signature’s marketing initiatives and ensures the company’s standards, identity and reputation are in lockstep with our corporate values. Prior to leading the marketing team, Alison led the Application Platform team within New Signature – a team of highly-skilled engineers who focus on web design and development. Previously, Alison was the product development leader and account director at Synteractive, a Washington DC technology firm, working with Microsoft to design and develop their cloud strategy tools and methodology.
Alison began her career as a consultant with IBM Global Business Services. In her seven years with IBM, she held numerous positions ranging from Project Manager of SAP implementations for Fortune 100 companies, both in the US and EU, to Associate Director for Growth Strategy in the Public Sector. Alison graduated from Lehigh University with a Bachelors of Science in Supply Chain Management. She is a certified Scrum Master and an expert in SAP modules – MM and SRM.
Global Delivery Network
Pat Paquette is the CFO of New Signature, and is responsible for the company’s accounting, financial, tax, treasury and M&A support functions.
Prior to joining New Signature, Pat has held increasingly more senior and strategic roles including the Director of Finance and Corporate Development for First Western Financial, Inc. where he led the company’s corporate finance, FP&A, budgeting and M&A functions; Director in KPMG’s Transaction Services practice, leading due diligence engagements for private equity and corporate clients; and, Senior Associate for Ernst & Young’s audit practice where he focused on financial audits of publicly and privately held companies and during which time he achieved a CPA designation.
Pat received his undergraduate degree in Accounting from the University of Notre Dame and received his M.B.A from Duke’s Fuqua School of Business.
Sarah is a highly effective leader with 20+ years of Human Resources experience focused on developing and implementing HR initiatives aligned with business strategy to improve performance in high growth businesses.
She was an originating executive of Avanade’s successful launch into Canada and its growth trajectory across the country. She began her career as a people leader for both Deloitte and Accenture and her accomplishments have spanned: technology, consulting and research & marketing for both the public and private sector.
More recently, Sarah has worked in new and emerging technology companies to drive growth and implement programs that underpin and reinforce the corporate strategy.
Sarah lives in Toronto with her husband and her 9-year-old twin boys. She enjoys skiing (both water and snow), tennis and, because of her boys love for playing hockey, she spends a significant amount of time in hockey arenas.
In his role as Chief Solutions Officer, Dan is charged with shaping New Signature’s go to market portfolio of services and solutions. Dan was the founder of Dot Net Solutions, the Microsoft 2014 UK Partner of the Year, which was acquired by New Signature in April 2016. Dan works very closely with the Microsoft account teams, serves as a mentor for Microsoft Ventures and is one of only a handful of people sitting on the global Microsoft Azure Partner Advisory Council.
Dan is a renowned Microsoft Cloud evangelist and often presents at conferences and events around the world about the advantages Cloud can bring to organisations. He is co-author of the book ‘Thinking of Building a Digital Operating Model with the Microsoft Cloud Adoption Framework for Azure? Ask the Smart Questions’.
Ed Schwartz is head of Operations. In Ed’s role at New Signature, he is responsible for all aspects of New Signature’s work in the Northeast including strategic vision, people and business development, and client success. Ed has spent the last 20 years in the Microsoft enterprise consulting space where he has led large commercial teams driving significant client transformation. Prior to joining New Signature, Ed spent 14 years at Accenture in the Microsoft consulting practice branded Avanade. Ed has a passion for working with clients and developing world-class client management teams.
When Ed is not visiting clients and team members from Virginia to Maine, you can find Ed on Long Island, NY with his wife and two daughters. He is an avid surfer and outdoorsman.